Privacy Policy

This Privacy Policy governs the manner in which Vault Financial collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://vfmortgage.com website (“Site”).

This privacy policy applies to the Site and all products and services offered by Vault Financial.

Personal identification information

We may collect personal identification and information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information; however, it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We DO NOT collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site DOES NOT use "cookies”. We DO NOT track Users.

How we use collected information

Vault Financial may collect and use Users personal information for the following purposes:

  • To improve customer service
  • The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
  • We may use the feedback you provide to improve our products and services.
  • We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send Users information they agreed to receive.
  • To send periodic emails
  • If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Third party websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Vault Financial has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Vault Financial SMS Terms & Conditions
For all SMS Communications Reply STOP to cancel. Message & Data Rates May Apply.

Compatible carriers include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular.

Alerts sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. The wireless carrier does not guarantee that alerts will be delivered and will not be liable for delayed or undelivered messages.

To discontinue receiving SMS messages from Vault Financial, reply with the text STOP.

For additional help, call (951) 208-6933
Vault Financial respects your right to privacy.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Vault Financial
24910 Las Brisas, 119
Murrieta, CA 92562
(951) 208-6933
This document was last updated on 09/18/2023